Accessibility Statement for Resident Portal
This accessibility statement applies to
the resident portal provided at https://wav-wrp.whitespacews.com/
This website is
partially compliant with the Web Content Accessibility Guidelines version 2.2
AA standard, due to the non-compliances listed below.
The content listed below is
non-accessible for the following reason(s):
· Screen readers may not be able to accurately report the
number of items on several pages as construction of the pages does not comply
with WCAG 2.0 AA 1.3.1: Info and Relationships.
· When reporting a missed collection, the comments field does
not provide an explicit text label and so the field may not be accurately
described by some screen readers. This does not comply with WCAG 2.0 AA 1.3.1:
Info and Relationships.
We are also aware
that some automated test tools find false positive results and which are
because of limitation test tools.
The non-accessible
items above will be addressed in the next release of the portal, planned for
mid 2026.
This statement was prepared on 24 February 2025. It was last reviewed on
17 December 2025.
The website was last tested in December 2025.
The test was carried out by Whitespace Work Software Ltd and included
all pages and all content using manual testing and a variety of test tools
including SiteImprove and Silktide
and using accessibility tools such as NVDA screen reader.
We’re always looking to improve the
accessibility of this website. If you find any problems that aren’t listed on
this page or think we’re not meeting the requirements of the accessibility
regulations, email website@waverley.gov.uk or call 01483 523557.
The Equality and Human Rights
Commission (EHRC) is responsible for enforcing the Public Sector Bodies
(Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the
‘accessibility regulations’). If you’re not happy with how we respond to your
complaint, contact the Equality Advisory
and Support Service (EASS).